Mental Health Care in Massena, NY

Citizen Advocates

What Does Citizen Advocates Offer?

Citizen Advocates is a mental health facility at 16 Phillips Street, Massena, New York, offering outpatient care and telehealth therapy. It accepts Medicaid, Medicare, private insurance, TRICARE, state-financed insurance and self-pay. Therapy approaches include CBT, DBT, EMDR and couples and family therapy. It offers walk-in psychiatric emergency services.

16 Phillips Street
Massena, NY 13662

Listed in SAMHSA's FindTreatment.gov, checked October 2026. A listing is not an endorsement. Call to confirm services, openings and costs before you go.

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Mental health facility (SAMHSA listing)This facility

Types of Care at Citizen Advocates

  • Outpatient

Payment, Insurance and Help Paying

  • IHS/Tribal/Urban (ITU) funds
  • Medicare
  • Medicaid
  • Federal military insurance (e.g., TRICARE)
  • Private health insurance
  • Cash or self-payment
  • State-financed health insurance plan other than Medicaid
  • U.S. Department of VA funds

Crisis and Emergency Services

  • Crisis intervention team
  • Psychiatric emergency walk-in services

Therapy and Treatment Approaches

  • Activity therapy
  • Cognitive behavioral therapy
  • Couples/family therapy
  • Dialectical behavior therapy
  • Eye Movement Desensitization and Reprocessing therapy
  • Group therapy
  • Integrated Mental and Substance Use Disorder treatment
  • Individual psychotherapy
  • Telemedicine/telehealth therapy
  • Abnormal involuntary movement scale

Who the Program Serves

  • Clients with co-occurring mental and substance use disorders
  • Ages: Children/Adolescents
  • Ages: Young Adults
  • Ages: Adults
  • Ages: Seniors

Medications Used

  • Nicotine replacement
  • Non-nicotine smoking/tobacco cessation

Assessment, Recovery Support and Other Services

  • Screening for tobacco use
  • Housing services
  • Mentoring/peer support
  • Court-ordered outpatient treatment
  • Family psychoeducation
  • Intensive case management
  • Psychosocial rehabilitation services
  • Vocational rehabilitation services
  • Case management service
  • Suicide prevention services
  • Metabolic syndrome monitoring
  • Laboratory testing

Before you commit, confirm openings, costs and the program's state license. How to find a therapist you can afford lists the questions to ask when you call, and mental health care in New York lists the state's crisis lines and license lookups.

Other Mental Health Facilities Near Citizen Advocates

Measured by straight-line distance from this facility. See every listing on the Massena mental health care page.

Citizen Advocates, Malone

31 6th Street, Malone, NY 12953 · 30 mi

518-483-3261

  • Outpatient care
  • Telehealth therapy
  • CBT
  • DBT
  • couples and family therapy
  • Medicaid
  • Medicare
  • Private insurance
  • Walk-in crisis

Sources

  1. SAMHSA FindTreatment.gov listing data, checked October 2026
  2. About FindTreatment.gov (SAMHSA)

In crisis? Call or text 988 or chat at 988lifeline.org, any time. If someone is in immediate danger, call 911. anxiety.help is an independent guide, not a mental health provider or crisis service, and doesn't give medical advice. For a free, confidential referral, call SAMHSA's National Helpline at 1-800-662-4357.